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[GRA][Databases] - databases incident notification
Incident
Report for Web Cloud
Resolved
We had an incident on Databases which has now been resolved.
Here are some supplementary details :
Start time : 18/07/2025 15:20 UTC
End time : 18/07/2025 16:20 UTC
Impacted Service(s) : Customers instances are unreachable
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 18/07/2025 15:20 UTC
End time : 18/07/2025 16:20 UTC
Impacted Service(s) : Customers instances are unreachable
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Databases || CloudDB GRA (eu005).