[GRA][Web Hosting] - Logs Incident Notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 24/11/2025 08:36 UTC
End time : 24/11/2025 10:27 UTC
Root Cause : This incident is caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n

We apologize for any inconvenience caused and appreciate your understanding.

Posted Nov 24, 2025 - 10:34 UTC

Investigating

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue on Cluster112 and Cluster100.

Here are some supplementary details :

Start time : 24/11/2025 10:17 UTC
Impacted Service(s) : Logs on cluster112 and cluster100 are unavailable
Customers Impact : Customer can't see logs on https://logs.cluster112.hosting.ovh.net and https://logs.cluster100.hosting.ovh.net
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Nov 24, 2025 - 10:28 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster100, Cluster112).