We had an incident affecting our Collaborative solutions offer on global region, that is now resolved.
Here are some supplementary details :
Start time :12/01/2026 12:00 UTC End time :13/01/2026 15:00 UTC Impacted Service(s) : The webmail service was temporarily unavailable. Customers Impact : Some customers were temporarily unable to send emails. Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 13, 2026 - 15:37 UTC
This incident affected: Collaborative solutions || Zimbra (Web Access).