OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA][Web Hosting] - Cluster027 filerz368 - Cluster028 filerz962 - Cluster005 filerz323 Incident Notification
Incident
Report for Web Cloud
Resolved
We would like to inform you that the incident on the Cluster005 filerz323 has now been resolved.
Here is detail for this incident :
Start time : 04/02/2025 05:45 UTC
End time : 12/02/2025 14:35 UTC
Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 04/02/2025 05:45 UTC
End time : 12/02/2025 14:35 UTC
Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident.
Please find below an update on the situation:
Update : Cluster027 filerz368 and Cluster028 filerz962 are now operational but slowness is still being observed on Cluster005 filerz323.
Our teams are still working to resolve the incident and restore services as quickly as possible.
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Please find below an update on the situation:
Update : Cluster027 filerz368 and Cluster028 filerz962 are now operational but slowness is still being observed on Cluster005 filerz323.
Our teams are still working to resolve the incident and restore services as quickly as possible.
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Update
Our teams are still working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Identified
An incident is in progress on our Web Hosting in GRA, customers in the impacted zone may face some difficulties. Please find the details:
Start time : 04/02/2025 05:45 UTC
Service impact : Slowness is being observed for some websites hosted on Cluster027 filerz368 - Cluster028 filerz962 - Cluster005 filerz323
Root cause : Software malfunction
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Start time : 04/02/2025 05:45 UTC
Service impact : Slowness is being observed for some websites hosted on Cluster027 filerz368 - Cluster028 filerz962 - Cluster005 filerz323
Root cause : Software malfunction
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Web Hosting || Datacenter GRA (Cluster005, Cluster027, Cluster028).