Start time : 13/05/2024 02:26 UTC End time : 13/05/2024 20:37 UTC Root cause : Incident due to a connectivity issue on our infrastructure. Our technical teams resolved the issue. All impacted services are now operational.
Posted May 14, 2024 - 12:48 UTC
Monitoring
Update : Our teams have fixed a connectivity issue on our infrastructure. All calls completed successfully. Our teams are keeping the incident under surveillance throughout the morning.
Posted May 14, 2024 - 07:21 UTC
Identified
Investigations in progress with our remote spanish provider.
Posted May 13, 2024 - 08:41 UTC
Investigating
Start time : 13/05/2024 02:26 UTC Service impact : Our spanish subscribers can make calls but they can not receive calls. Ongoing actions : Investigations in progress with our remote spanish provider
Posted May 13, 2024 - 08:40 UTC
This incident affected: VoIP || Interconnect (Spain).