Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA][Web Hosting] - Cluster 024.
Incident
Report for Web Cloud
Resolved
We would like to inform you that the incident on Web Hosting offer in the Cluster024 has now been resolved.
Here is detail for this incident :
Start time : 30/05/2025 12:20 UTC
End time : 30/05/2025 17:22 UTC
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 30/05/2025 12:20 UTC
End time : 30/05/2025 17:22 UTC
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Web Hosting offer on the specific Cluster 024.
Here are some supplementary details :
Start time : 30/05/2025 12:20 UTC
Impacted Service(s) : Some websites hosted in this cluster are unreachable
Customers impact(s) : Some customers cannot use their services in this cluster.
Root Cause : https://public-cloud.status-ovhcloud.com/incidents/fk8jcts2s39t
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 30/05/2025 12:20 UTC
Impacted Service(s) : Some websites hosted in this cluster are unreachable
Customers impact(s) : Some customers cannot use their services in this cluster.
Root Cause : https://public-cloud.status-ovhcloud.com/incidents/fk8jcts2s39t
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Web Hosting offer in the Cluster024.
Start time : 30/05/2025 12:20 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 30/05/2025 12:20 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Web Hosting || Datacenter GRA (Cluster024).