We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific cluster123.
Here are some supplementary details :
Start time : 30/09/2026 14:11 UTC Impacted Service(s) : Configuration changes submitted through the Hosting Manager on cluster123. Customers Impact : Customers may experience delays in the application of hosting configuration changes, including multisite settings, FTP user management, SSH user management, and other hosting-related settings. Existing websites and services remain operational. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 30, 2026 - 14:23 UTC
This incident affects: Web Hosting || Datacenter GRA (Cluster123).