Start time : 15/07/2024 12:00 UTC End time : 15/07/2024 13:00 UTC Root cause : Software issue. Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 15, 2024 - 13:06 UTC
Update
The email service is operational on cluster026. Our technical teams are working to fix this issue.
Posted Jul 15, 2024 - 12:59 UTC
Investigating
Start time : 15/07/2024 12:00 UTC Service impact : cannot send email on clusters026 clusters029 Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.
Posted Jul 15, 2024 - 12:24 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster026, Cluster029).