Start time : 03/02/2024 07:06 UTC End time : 03/02/2024 08:14 UTC Service impact : Services are working as they should be. Root cause : It was due to a malfunction on a software.
Posted Feb 03, 2024 - 08:16 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 03, 2024 - 08:01 UTC
Investigating
Start time : 03/02/2024 07:06 UTC Service impact : Contact Center Solution (CCS) is unreachable Ongoing actions : Investigating Our technical teams are working on the issue. Update will be post as significant progress is made.