We would like to inform you that the incident have been resolved and the situation is back to normal.
Start time : 27/09/2024 11:53 UTC End time : 27/09/2024 14:30 UTC
We thank you for your understanding and patience throughout this incident
Posted Sep 27, 2024 - 18:42 UTC
Monitoring
We are pleased to inform you that the issue has been resolved and there are no longer any latency issues. The fix will be monitored for a few hours to ensure that it continues to function correctly.
Posted Sep 27, 2024 - 15:26 UTC
Update
Following an investigation, we have also identified latencies on the cluster030 and cluster028.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Sep 27, 2024 - 14:25 UTC
Investigating
An incident is in progress on our Web Hosting offer.
Here is detail for this incident :
Start time : 27/09/2024 11:53 UTC Service impact : Websites slowness on 856 - 858 - 916 - 857 - 915 Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Sep 27, 2024 - 11:57 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster003).