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[GLOBAL][Collaborative Solutions] - Zimbra Incident Notification
Incident
Report for Web Cloud
Resolved
We had an incident on our Collaborative Solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 09/10/2026 04:44 UTC
End time : 09/10/2026 04:58 UTC
Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible.
Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes.
Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
Here are some supplementary details :
Start time : 09/10/2026 04:44 UTC
End time : 09/10/2026 04:58 UTC
Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible.
Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes.
Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
This incident affected: Collaborative solutions || Zimbra (Web Access, Delivery email, Operations).