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[GLOBAL][OverTheBox] - Network Incident Notification

Incident Report for Web Cloud

Resolved

We had an incident on our OverTheBox offer which has now been resolved.

Here are some supplementary details :

Start time : 09/10/2026 07:41 UTC
End time : 09/10/2026 07:42 UTC
Impacted Service(s) : OverTheBox was temporarily unavailable.
Customers Impact : Customers were temporarily facing issues to connect and use OverTheBox.
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Posted Oct 09, 2026 - 09:41 UTC
This incident affected: OverTheBox || OverTheBox.