We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 12/05/2026 13:54 UTC End time : 12/05/2026 14:15 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 12, 2026 - 14:30 UTC
Investigating
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 10002 cluster121.
Here are some supplementary details :
Start time : 12/05/2026 13:54 UTC Impacted Service(s) : Filerz10002 is unreachable on the Cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 12, 2026 - 14:12 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster121).