Update : Our teams are still investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 16, 2026 - 18:15 UTC
Investigating
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some clusters are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 16, 2026 - 16:23 UTC
This incident affects: Web Hosting || Datacenter GRA (Cluster100, Cluster102, Cluster103, Cluster105, Cluster106, Cluster107, Cluster110, Cluster111, Cluster112, Cluster113, Cluster114, Cluster115, Cluster117, Cluster120, Cluster121, Cluster123, Cluster124, Cluster126, Cluster127, Cluster128, Cluster129, Cluster130, Cluster131) and Web Hosting || Datacenter BHS (Cluster151).