OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Web Hosting] - eu012
Incident
Report for Web Cloud
Resolved
We are pleased to inform you that the incident affecting our Databases CloudDB eu012 and Web Hosting Databases eu012 offers has been resolved.
Start time : 26/08/2025 02:25 UTC
End time : 26/08/2025 09:45 UTC
Root Cause : This incident was caused by a network equipment configuration malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 26/08/2025 02:25 UTC
End time : 26/08/2025 09:45 UTC
Root Cause : This incident was caused by a network equipment configuration malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases CloudDB eu012 and Web Hosting Databases eu012 offers.
Here are some supplementary details :
Start time : 26/08/2025 02:25 UTC
Impacted Service(s) : Sql and Databases are unreachable. The Vms are operational.
Customers Impact : Some customers cannot access their sql and their databases.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 26/08/2025 02:25 UTC
Impacted Service(s) : Sql and Databases are unreachable. The Vms are operational.
Customers Impact : Some customers cannot access their sql and their databases.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Databases CloudDB eu012 and Web Hosting Databases eu012 offers.
Start time : 26/08/2025 02:25 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 26/08/2025 02:25 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Databases || CloudDB GRA (eu012) and Web Hosting || Databases GRA (eu012).