[BHS][Web Hosting] - Filerz666/667 Cluster151 incident notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 09:30 UTC
End time : 25/06/2026 10:22 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 25, 2026 - 11:37 UTC

Update

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 25, 2026 - 11:36 UTC

Investigating

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue on the Filerz666/667 Cluster151.

Please find the details of this incident below :
Start time : 25/06/2026 09:30 UTC
Impacted Service(s) : Performance degradation impacting websites hosted on Filerz666 and Filerz667 Cluster151
Customers Impact : Customers may temporarily experience slowdowns on their websites hosted on the specified filerz.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 25, 2026 - 10:07 UTC

This incident affected: Web Hosting || Datacenter BHS (Cluster151).