OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA][MXPlan] - Filerz20 incident notification
Incident
Report for Web Cloud
Resolved
Start time : 13/09/2024 23:30 UTC
End time : 14/09/2024 05:20 UTC
Root cause : Hardware issue
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
End time : 14/09/2024 05:20 UTC
Root cause : Hardware issue
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Identified
Our teams had to replace hardware on the server. They are finishing reconfiguring the new hardware, before returning the service to you.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Investigating
An incident is in progress on our MXPlan offer.
Here is detail for this incident :
Start time : 13/09/2024 23:30 UTC
Service impact : Mail service for Filerz20 is temporarily unavailable.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of progress and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 13/09/2024 23:30 UTC
Service impact : Mail service for Filerz20 is temporarily unavailable.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of progress and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Collaborative solutions || MX Plan (Reception, Delivery email, Mailbox Access, Redirection, Webmail, Delivery).