OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Web Hosting] - Statistics incident notification
Incident
Report for Web Cloud
Resolved
We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 31/07/2025 14:00 UTC
End time : 01/08/2025 13:40 UTC
Impacted Service(s) : Web Hosting statistics weren't displayed in the manager.
Customers Impact : Customers were temporarily unable to see their web hosting statistics in GRA.
Since 01/08/2025 13:40 UTC, Web Hosting statistics are displayed via the manager.
However, statistics between 31/07/2025 14:00 UTC and 01/08/2025 13:40 UTC are not displayed via the manager but you can find them via the link: https://logs.YOURCLUSTERNAME.hosting.ovh.net/ by replacing "YOURCLUSTERNAME" with the name of your cluster.
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 31/07/2025 14:00 UTC
End time : 01/08/2025 13:40 UTC
Impacted Service(s) : Web Hosting statistics weren't displayed in the manager.
Customers Impact : Customers were temporarily unable to see their web hosting statistics in GRA.
Since 01/08/2025 13:40 UTC, Web Hosting statistics are displayed via the manager.
However, statistics between 31/07/2025 14:00 UTC and 01/08/2025 13:40 UTC are not displayed via the manager but you can find them via the link: https://logs.YOURCLUSTERNAME.hosting.ovh.net/ by replacing "YOURCLUSTERNAME" with the name of your cluster.
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Web Hosting || Datacenter BHS (Cluster051) and Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster005, Cluster006, Cluster007, Cluster010, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031, Cluster100, Cluster112).