[GRA][Web Hosting] - Filerz430 - Cluster115 incident notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Hosting offering on Filerz430 - Cluster115 has been resolved.

Start time : 27/06/2026 14:05 UTC
End time : 27/06/2026 14:20 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 27, 2026 - 14:25 UTC

Investigating

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz430 - Cluster115.

Here are some supplementary details :

Start time : 27/06/2026 14:05 UTC
Impacted Service(s) : Filerz430 is facing slowness on Web Hosting Cluster115.
Customers Impact : Customers are temporarily facing slowness when trying to access their websites hosted on Filerz430 - Cluster115.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 27, 2026 - 14:14 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster115).