OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA1][Web Hosting] - MX plan Outage incident notification
Incident
Report for Web Cloud
Resolved
Start time : 29/12/2024 02:06 UTC
End time : 29/12/2024 04:40 UTC
Root cause : Incident caused by a hardware issue.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
End time : 29/12/2024 04:40 UTC
Root cause : Incident caused by a hardware issue.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Update
Following a thorough investigation, it is now apparent that only the MXplan has been impacted by the current incident. Our teams are working diligently to restore the service.
Update
An incident is in progress on our Collaborative solutions offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 29/12/2024 02:06 UTC
Service impact : Emails are temporarily inaccessible and are waiting in an upstream queue for delivery.
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 29/12/2024 02:06 UTC
Service impact : Emails are temporarily inaccessible and are waiting in an upstream queue for delivery.
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Investigating
We have detected an issue on one of our services. We will update informations when we will have more details.
This incident affected: Collaborative solutions || Hosted Exchange (Reception, Delivery email, Mailbox Access, Delivery), Collaborative solutions || Private Exchange (Reception, Delivery email, Mailbox Access, Delivery), and Collaborative solutions || MX Plan (Reception, Delivery email, Mailbox Access, Delivery).