[Global][Domains] - Domains Name incident notification on .HT

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our .HT Domains has been resolved.

Start time : 01/10/2025 06:30 UTC
End time : 02/10/2025 11:56 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Oct 02, 2025 - 12:00 UTC

Identified

We have determined the origin of the incident affecting our .HT Domains offer, customers in the impacted zone are unable to perform some tasks on .HT domains.

Here is detail for this incident :
Start time : 01/10/2025 06:30 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .HT domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .HT domains.
Root Cause : This incident is caused by a maintenance of one of our provider.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Oct 01, 2025 - 07:14 UTC

This incident affected: Domains || Domains Name (Registration, Renew, Transfer, Restore, Delete).