We would like to inform you that the incident on our Web Hosting in GRA has now been resolved.
Here is detail for this incident : Start time : 06/02/2025 10:30 UTC End time : 06/02/2025 15:30 UTC Root Cause : Hardware equipment malfunction
We thank you for your understanding and patience throughout this incident.
Posted Feb 06, 2025 - 16:03 UTC
Identified
An incident is in progress on our Web Hosting in GRA, customers in the impacted zone may face some difficulties. Please find the details:
Start time : 06/02/2025 10:30 UTC Service impact : Slowness is being observed for some websites hosted on Cluster023 filerz144. Root cause : Hardware equipment malfunction Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Feb 06, 2025 - 14:17 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster023).