We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 02/08/2026 05:37 UTC End time : 02/08/2026 06:00 UTC Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 02, 2026 - 06:03 UTC
Update
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 02/08/2026 05:37 UTC Impacted Service(s) : The filerz1007 and filerz40 is unreachable on Web Hosting cluster123 and cluster120 Customers Impact : Customers are temporarily unable to access and use their websites hosted on filerz1007 and filerz40 cluster123 and cluster120. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 02, 2026 - 06:01 UTC
Investigating
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 02/08/2026 05:37 UTC Impacted Service(s) : The filerz1007 and filerz40 is unreachable on Web Hosting cluster123 and cluster120 Customers Impact : Customers are temporarily unable to access and use their websites hosted on filerz1007 and filerz40 cluster123 and cluster120. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 02, 2026 - 05:52 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster120, Cluster123).