We would like to inform you that we had an incident on our VoIP service. This incident has now been resolved.
Here is detail for this incident : Start time : 18/03/2025 12:00 UTC End time : 18/03/2025 13:35 UTC Impacted Service(s) : During the maintenance, Access to voicemail and fax have been disconnected. Customers Impact : Some customers were experience problems accessing their voicemail and fax. Root Cause : This incident was caused by a maintenance issue.
We thank you for your understanding and patience throughout this incident.
Posted Mar 18, 2025 - 15:35 UTC
This incident affected: VoIP || Telephony (Fax, Voicemail).