Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA1][Web Hosting] - Cluster 020 - Filerz90
Incident
Report for Web Cloud
Resolved
We would like to inform you that the incident on our GRA1, have been resolved.
Start Time : 25/04/2025 05:45 UTC
End Time : 25/04/2025 07:32 UTC
Root cause : The incident was due to a software issue.
We thank you for your understanding and patience throughout this incident
Start Time : 25/04/2025 05:45 UTC
End Time : 25/04/2025 07:32 UTC
Root cause : The incident was due to a software issue.
We thank you for your understanding and patience throughout this incident
Investigating
An incident is in progress on our Web Hosting in GRA1, customers in the impacted zone are facing some difficulties. Please find the details:
Start time : 25/04/2025 05:45 UTC
Service impact : Customers may have difficulties to access their mailbox on Cluster 020 - Filerz90.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Start time : 25/04/2025 05:45 UTC
Service impact : Customers may have difficulties to access their mailbox on Cluster 020 - Filerz90.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Collaborative solutions || MX Plan (Mailbox Access) and Web Hosting || Datacenter GRA (Cluster020).