Service has been fully restored since 18/03/2026 15:30 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 18/03/2026 15:00 UTC Impacted Service(s) : Instances of lost registration were observed on the softcall service. Customers Impact : Some users experienced interruptions in softcall service due to lost registration.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 18, 2026 - 16:10 UTC
Investigating
We are currently experiencing an event affecting our VoIP Softcall offer.
Start time : 18/03/2026 15:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 18, 2026 - 15:24 UTC
This incident affects: VoIP || Telephony (Softcall).