To work around this issue, download the document, and then use the Microsoft Office desktop applications to view or edit it. We are continuing to work on a fix for this issue.
Posted Apr 10, 2024 - 15:03 UTC
Update
We are continuing to work on a fix for this issue.
Posted Mar 25, 2024 - 10:14 UTC
Identified
Start time : 13/03/2024 00:00 UTC Service impact : Following an mandatory update from Microsoft, adding templates to Exchange-based services and previewing Excel or Word documents is temporarily not functioning on OWA (Outlook on the web). Links for shared calendars is temporarily not functioning. Root cause : Software issue Ongoing actions : We are working with Microsoft to fix this issue. Update will be post as significant progress is made.
Posted Mar 25, 2024 - 09:56 UTC
This incident affects: Collaborative solutions || EmailPro (Webmail), Collaborative solutions || MX Plan (Webmail), Collaborative solutions || Hosted Exchange (Webmail), and Collaborative solutions || Private Exchange (Webmail).