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[EU/CA][Domains] - Domains name incident notification
Incident
Report for Web Cloud
Resolved
We had an incident on Domains offer which has now been resolved.
Here are some supplementary details :
Start time : 13/08/2026 04:04 UTC
End time : 13/08/2026 04:16 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) were temporarily unavailable for European and Canadian domains.
Customers Impact : European and Canadian customers were temporarily unable to order, manage, or modify their domains name.
Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Here are some supplementary details :
Start time : 13/08/2026 04:04 UTC
End time : 13/08/2026 04:16 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) were temporarily unavailable for European and Canadian domains.
Customers Impact : European and Canadian customers were temporarily unable to order, manage, or modify their domains name.
Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
This incident affected: Domains || Domains Name (Registration, Renew, Transfer, Restore, Delete).