[GLOBAL][Domains] - Domains name incident notification on .PT and .COM.PT domains.

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Domains offering has been resolved.

Start time : 23/09/2026 09:00 UTC
End time : 01/10/2026 22:47 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Oct 01, 2026 - 22:49 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 23, 2026 - 12:12 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.

Here are some supplementary details :

Start time : 23/09/2026 09:00 UTC
Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Sep 23, 2026 - 10:15 UTC

This incident affected: Domains || Domains Name (Registration, Transfer).