We are pleased to inform you that the incident affecting our Web Hosting offer has been resolved.
Start time : 27/04/2026 07:20 UTC End time : 27/04/2026 08:45 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 27, 2026 - 08:55 UTC
Investigating
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue on the Filerz2186 in the Cluster100.
Here are some supplementary details : Start time : 27/04/2026 07:20 UTC Impacted Service(s) : Filerz2186 Cluster100 experiencing latency issues. Customers Impact : Customers are experiencing increased latency when accessing their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 27, 2026 - 07:51 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster100).