Start Time : 24/05/2023 08:00 UTC End Time : 24/05/2023 15:50 UTC Service impact : Customers were experiencing delay in the reception/emission of SMS. Root cause : A software issue caused the incident Our technical teams resolved the issue. All impacted services are now operational.
Posted May 25, 2023 - 12:44 UTC
Monitoring
Ongoing actions : Our teams are currently monitoring the situation.
Posted May 24, 2023 - 16:31 UTC
Identified
Start time : 24/05/2023 08:00 UTC Service impact : Customers might experience delay in the reception/emission of SMS. No latency is experienced for messages received/sent after 15:50 UTC. Root cause : A software issue caused the incident Ongoing actions : Our technical teams are currently working to solve the problem