OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA][Web Hosting] - sharesql database unavailability
Incident
Report for Web Cloud
Resolved
Start time : 21/09/2024 12:05 UTC
End time : 21/09/2024 22:00 UTC
Root cause : Hardware malfunction
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
End time : 21/09/2024 22:00 UTC
Root cause : Hardware malfunction
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Identified
Our technical teams resolved the issue for sharedsql071.eu011 and sharedsql075.eu011 .
Update
sharedsql033.eu008 and clouddb036.eu009 are also impacted.
We continue to work on the issue.
We continue to work on the issue.
Investigating
An incident is in progress on our database offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 21/09/2024 12:05 UTC
Service impact : Customer on sharedsql071.eu011 and sharedsql075.eu011 are not able to connect to their databases.
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 21/09/2024 12:05 UTC
Service impact : Customer on sharedsql071.eu011 and sharedsql075.eu011 are not able to connect to their databases.
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Web Hosting || Databases GRA (eu008, eu009, eu011).