[Global][VoIP] - Telephony maintenance notification

Scheduled Maintenance Report for Web Cloud

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 20, 2026 - 13:00 UTC

Scheduled

As part of our continuous improvement plan, maintenance is scheduled on our VoIP telephony offer.

Start time : 20/10/2026 09:00 UTC
End time : 15/12/2026 14:00 UTC

Service impact : No service impact is expected during the maintenance window.

Should any incident or service interruption occur, this page will be updated to keep you informed and to provide the instructions or procedures to follow.

Service improvement : As part of our continuous improvement policy, we are migrating our telephony access infrastructure to new equipment in order to improve the reliability of our VoIP services. The migration is performed domain by domain, according to the schedule below.

Domain migration schedule:
- 20/10/2026: siptrunk.fr.sip.ovh, uk.proxysip.eu, siptrunk.ovh.co.uk, be.trunksip.eu, siptrunk.ovh.ch, ch.proxysip.eu - Completed
- 22/10/2026: sip2.ovh.net, sip.ovh.co.uk, sip.ovh.ch - Completed
- 10/11/2026: sip3.ovh.co.uk - Completed
- 12/11/2026: sip3.ovh.ch, sip.ovh.be, sip2.ovh.fr - Completed
- 17/11/2026: siptrunk.ovh.be - Scheduled
- 24/11/2026: sip3.ovh.be, sip5.ovh.be, siptrunk.ovh.net - Scheduled
- 26/11/2026: sip.ovh.net, sbc5.fr.sip.ovh - Scheduled
- 01/12/2026: sip4.ovh.fr, sip3.ovh.fr - Scheduled
- 08/12/2026: sip.ovh.fr, sip5.ovh.fr - Scheduled
- 15/12/2026: sbc6.fr.sip.ovh - Scheduled
- From 03/11/2026 to 15/12/2026: White-label domains - In progress

Reminder: if your network filters IP addresses (firewall, allow list or ACL) and you experience any malfunction after the migration of your domain, please add the IP range 5.135.1.0/27 to your existing rules.

Thank you for your understanding.

Posted Oct 20, 2026 - 12:00 UTC

This scheduled maintenance affects: VoIP || Telephony (Access SBC).