OVHcloud Web Hosting Status

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  • Degraded performance
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[Web Cloud][Collaborative solutions - MX Plan] - Mailbox Operations Issue

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 12/05/2026 14:10 UTC
End time : 12/05/2026 15:12 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Posted May 12, 2026 - 15:24 UTC

Investigating

We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary functionality issue in the MX Plan solution.

Here are some supplementary details :

Start time : 12/05/2026 14:10 UTC
Impacted Service(s) : Mailbox Operations
Customers Impact : Delay in OVH tasks from manager or API
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted May 12, 2026 - 15:08 UTC
This incident affected: Collaborative solutions || MX Plan (Delivery).