We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.
Start time : 12/05/2026 14:10 UTC End time : 12/05/2026 15:12 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 12, 2026 - 15:24 UTC
Investigating
We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary functionality issue in the MX Plan solution.
Here are some supplementary details :
Start time : 12/05/2026 14:10 UTC Impacted Service(s) : Mailbox Operations Customers Impact : Delay in OVH tasks from manager or API Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 12, 2026 - 15:08 UTC
This incident affected: Collaborative solutions || MX Plan (Delivery).