We had an incident on our Web Hosting offering in GRA which has now been resolved.
Here are some supplementary details :
Start time : 28/05/2026 13:40 UTC End time : 28/05/2026 14:30 UTC Impacted Service(s) : The Filerz10002 experienced significant latency, resulting in degraded performance. Customers Impact : Customers experienced slower response times and service instability. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Posted May 28, 2026 - 15:01 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster121).