OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA][Web Hosting] - eu004 database incident notification
Incident
Report for Web Cloud
Resolved
We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 19/07/2025 17:48 UTC
End time : 19/07/2025 19:35 UTC
Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 19/07/2025 17:48 UTC
End time : 19/07/2025 19:35 UTC
Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues in the eu004 database.
Here is detail for this incident :
Start time : 19/07/2025 17:48 UTC
Impacted Service(s) : sharedsql046.eu004 database is temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their data located in the specified database.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 19/07/2025 17:48 UTC
Impacted Service(s) : sharedsql046.eu004 database is temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their data located in the specified database.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Web Hosting || Databases GRA (eu004).