OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA][Web Hosting] - Multiple Clusters incident notification
Incident
Report for Web Cloud
Resolved
We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 03/05/2026 10:22 UTC
End time : 04/05/2026 15:00 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 03/05/2026 10:22 UTC
End time : 04/05/2026 15:00 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the GRA region.
Here are some supplementary details :
Start time : 03/05/2026 10:22 UTC
Impacted Service(s) : Some websites hosted on clusters in GRA might be temporarily unavailable for a limited time.
Customers Impact : Some customers are temporarily unable to access and use their websites hosted on clusters in GRA for a limited time.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 03/05/2026 10:22 UTC
Impacted Service(s) : Some websites hosted on clusters in GRA might be temporarily unavailable for a limited time.
Customers Impact : Some customers are temporarily unable to access and use their websites hosted on clusters in GRA for a limited time.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
Service has been fully restored since 03/05/2026 01:16 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 02/05/2026 20:56 UTC
Impacted Service(s) : Some websites hosted on clusters in GRA were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access and use their websites hosted on clusters in GRA.
Root Cause : This incident is caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 02/05/2026 20:56 UTC
Impacted Service(s) : Some websites hosted on clusters in GRA were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access and use their websites hosted on clusters in GRA.
Root Cause : This incident is caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the GRA region.
Here are some supplementary details :
Start time : 02/05/2026 20:56 UTC
Impacted Service(s) : Some websites hosted on clusters in GRA are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their websites hosted on clusters in GRA.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 02/05/2026 20:56 UTC
Impacted Service(s) : Some websites hosted on clusters in GRA are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their websites hosted on clusters in GRA.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Web Hosting offer on clusters in GRA region.
Start time : 02/05/2026 20:56 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 02/05/2026 20:56 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Web Hosting || Datacenter GRA (Cluster090, Cluster100, Cluster102, Cluster103, Cluster105, Cluster106, Cluster107, Cluster110, Cluster111, Cluster112, Cluster113, Cluster114, Cluster115, Cluster117, Cluster120, Cluster121, Cluster123, Cluster124, Cluster126, Cluster127, Cluster128, Cluster129, Cluster130, Cluster131, Cluster020).