Monitoring
Service has been fully restored since 03/05/2026 01:16 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 02/05/2026 20:56 UTC
Impacted Service(s) : Some websites hosted on clusters in GRA were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access and use their websites hosted on clusters in GRA.
Root Cause : This incident is caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 03, 2026 - 01:32 UTC
Update
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the GRA region.
Here are some supplementary details :
Start time : 02/05/2026 20:56 UTC
Impacted Service(s) : Some websites hosted on clusters in GRA are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their websites hosted on clusters in GRA.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 03, 2026 - 00:21 UTC
Investigating
We are currently experiencing an event affecting our Web Hosting offer on clusters in GRA region.
Start time : 02/05/2026 20:56 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 03, 2026 - 00:19 UTC
This incident affects: Web Hosting || Datacenter GRA (Cluster090, Cluster100, Cluster102, Cluster103, Cluster105, Cluster106, Cluster107, Cluster110, Cluster111, Cluster112, Cluster113, Cluster114, Cluster115, Cluster117, Cluster120, Cluster121, Cluster123, Cluster124, Cluster126, Cluster127, Cluster128, Cluster129, Cluster130, Cluster131, Cluster020).