Start time : 23/08/2024 13:35 UTC End time : 23/08/2024 15:45 UTC Service status : The situation is back to normal, the service is running nominally. Root cause : It was due to a malfunction on some harwares.
Posted Aug 23, 2024 - 16:36 UTC
Update
Most of servers are operational again.
Posted Aug 23, 2024 - 16:17 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 23, 2024 - 16:17 UTC
Investigating
Start time : 23/08/2024 13:35 UTC Service impact : Some web cloud hostings on cluster024 are temporary unavailable. Ongoing actions : Investigating Our technical teams are working on the issue. Update will be post as significant progress is made.
Posted Aug 23, 2024 - 14:02 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster024).