OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA][Databases] - CloudDB unreachability
Incident
Report for Web Cloud
Resolved
Start time : 22/11/2024 13:15 UTC
End time : 22/11/2024 15:05 UTC
Root cause : This incident was due to a cooling system issue.
We would like to inform you that the incident have been resolved and the situation is back to normal.
All services are currently operational.
We thank you for your understanding and patience throughout this incident
End time : 22/11/2024 15:05 UTC
Root cause : This incident was due to a cooling system issue.
We would like to inform you that the incident have been resolved and the situation is back to normal.
All services are currently operational.
We thank you for your understanding and patience throughout this incident
Monitoring
Start time : 22/11/2024 13:15 UTC
Service impact : We were sorry to inform you that some databases were currently unreachable.
The impacted hosted databases were:
sharedsql001.eu007
sharedsql033.eu007
Ongoing actions : Our technical teams are monitoring this incident.
All services are currently operational.
Service impact : We were sorry to inform you that some databases were currently unreachable.
The impacted hosted databases were:
sharedsql001.eu007
sharedsql033.eu007
Ongoing actions : Our technical teams are monitoring this incident.
All services are currently operational.
Identified
The issue has been identified and a fix is being implemented.
Investigating
An incident is in progress on our database offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 22/11/2024 13:15 UTC
Service impact : We are sorry to inform you that some databases are currently unreachable
The impacted hosted databases are :
sharedsql001.eu007
sharedsql033.eu007
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 22/11/2024 13:15 UTC
Service impact : We are sorry to inform you that some databases are currently unreachable
The impacted hosted databases are :
sharedsql001.eu007
sharedsql033.eu007
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
This incident affected: Web Hosting || Databases GRA (eu007).