Web Cloud Status - [Global][VOIP] - VOIP Services TTS

OVHcloud Web Hosting Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[Global][VOIP] - VOIP Services TTS - CCS

Incident Report for Web Cloud

Resolved

Start time : 21/09/2023 06:30 UTC
End time : 21/09/2023 0608:46 UTC
Root cause : Due to a software issue.
Our technical teams resolved the issue. All impacted services are now operational.

Posted Sep 21, 2023 - 08:53 UTC

Identified

Start time : 21/09/2023 06:30 UTC
Service impact : Call Queues and Contact Center Solutions are impacted by important latency.
Root cause : Software issue.
Ongoing actions : Our technical teams are currently working on a fix.

Posted Sep 21, 2023 - 07:46 UTC

This incident affected: VoIP || Services (CCS, IVR & Call Queues).