Start time : 04/07/2024 16:43 UTC End time : 04/07/2024 20:19 UTC Root cause : Hardware malfunction Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 04, 2024 - 20:21 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 04, 2024 - 18:58 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 04, 2024 - 17:55 UTC
Investigating
Start time : 04/07/2024 16:43 UTC Service impact : Websites are unreachable on Filerz1623. Ongoing actions : Investigating Our technical teams are working on the issue. Update will be post as significant progress is made.
Posted Jul 04, 2024 - 17:54 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster031).