Start time : 05/06/2024 22:40 UTC End time : 06/06/2024 00:30 UTC Service impact : The situation is back to normal, the service is running nominally. Databases are operational again. Rood cause: It was due to a malfunction during an upgrade minor.
Posted Jun 06, 2024 - 00:49 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 06, 2024 - 00:19 UTC
Investigating
Start time : 05/06/2024 22:40 UTC Service impact : Customers hosted on sharedsql031 are unable to access their databases. Ongoing actions : Investigating Our technical teams are working on the issue. Update will be post as significant progress is made
Posted Jun 06, 2024 - 00:19 UTC
This incident affected: Web Hosting || Databases GRA (eu001).