OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA][Web-Databases] - Web Hosting/Databases incident notification
Incident
Report for Web Cloud
Resolved
We are pleased to inform you that the incident affecting our Web Hosting eu001, eu005 and Databases eu012 offer in GRA region has been resolved.
Start time : 05/09/2025 01:43 UTC
End time : 05/09/2025 07:01 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 05/09/2025 01:43 UTC
End time : 05/09/2025 07:01 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Update : More services are operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Update : More services are operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Update : More services are operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Update : More services are operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Update : Some services are operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Update : Some services are operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting eu001, eu005 and Database eu012 offer in GRA region.
Here are some supplementary details :
Start time : 05/09/2025 01:43 UTC
Impacted Service(s) : Some services on Web Hosting eu001, eu005 and Database eu012 are unavailable.
Customers Impact : Customers are currently facing issue while accessing their data located in the specified Web Hosting and database.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 05/09/2025 01:43 UTC
Impacted Service(s) : Some services on Web Hosting eu001, eu005 and Database eu012 are unavailable.
Customers Impact : Customers are currently facing issue while accessing their data located in the specified Web Hosting and database.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are currently investigating an incident affecting our Databases offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 05/09/2025 01:43 UTC
Impacted Service(s) : Some services on Web Hosting eu001, eu005 and Database eu012 are unavailable.
Customers Impact : Some Customers are currently facing issue while accessing their data located in the specified Web databases.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 05/09/2025 01:43 UTC
Impacted Service(s) : Some services on Web Hosting eu001, eu005 and Database eu012 are unavailable.
Customers Impact : Some Customers are currently facing issue while accessing their data located in the specified Web databases.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
Investigating
We are currently experiencing an incident affecting our Web Hosting eu001, eu005 and Databases eu012 offer in GRA region.
Start time : 05/09/2025 01:43 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 05/09/2025 01:43 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Web Hosting || Databases GRA (eu001, eu005) and Databases || CloudDB GRA (eu012).