OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA2][Web Hosting] - Cluster013
Incident
Report for Web Cloud
Resolved
We would like to inform you that the incident on our Web Hosting offer in the cluster013 has now been resolved.
Here is detail for this incident :
Start time : 02/07/2025 04:20 UTC
End time : 03/07/2025 01:39 UTC
Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 02/07/2025 04:20 UTC
End time : 03/07/2025 01:39 UTC
Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
Identified
We have determined the origin of the incident affecting our Web Hosting offer on the specific Cluster.
Here are some supplementary details :
Start time : 02/07/2025 04:20 UTC
Impacted Service(s) : Cluster013 logs are temporarily unavailable.
Customers Impact : Customers do not have access to their logs on cluster013.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 02/07/2025 04:20 UTC
Impacted Service(s) : Cluster013 logs are temporarily unavailable.
Customers Impact : Customers do not have access to their logs on cluster013.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Web Hosting offer in the cluster013.
Here is detail for this incident :
Start time : 02/07/2025 04:20 UTC
Impacted Service(s) : Customers do not have access to their logs on cluster013.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 02/07/2025 04:20 UTC
Impacted Service(s) : Customers do not have access to their logs on cluster013.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Web Hosting || Datacenter GRA (Cluster013).