We would like to inform you that the incident on GRA, have been resolved Start Time : 25/04/2025 08:05 UTC End Time : 25/04/2025 09:07 UTC Root cause : This incident was due to a hardware malfunction.
We thank you for your understanding and patience throughout this incident
Posted Apr 25, 2025 - 09:10 UTC
Investigating
We are currently experiencing an incident affecting our Web Cloud offering, which is causing temporary availability.
Please find the details: Start time : 25/04/2025 08:05 UTC Service impact : Customer can not accessing their database only in clouddb060.eu010. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Apr 25, 2025 - 08:52 UTC
This incident affected: Web Hosting || Databases GRA (eu010).