OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Web Hosting] - SSL Let's Encrypt automatic key generation incident notification
Incident
Report for Web Cloud
Resolved
Start time : 03/07/2024 00:00 UTC
End time : 09/07/2024 13:20 UTC
Root cause : Incident due to a software issue.
Our technical teams resolved the issue. All impacted services are now operational.
End time : 09/07/2024 13:20 UTC
Root cause : Incident due to a software issue.
Our technical teams resolved the issue. All impacted services are now operational.
Monitoring
Ongoing actions : Our technical teams implemented a temporary fix.
Automatic SSL key regeneration for Let's Encrypt is available again.
Our technical teams are currently working on the definitive fix
Automatic SSL key regeneration for Let's Encrypt is available again.
Our technical teams are currently working on the definitive fix
Identified
Root cause : Software issue
Workaround: Customers can manually regenerate SSL keys from the Manager
Ongoing actions : Our technical teams are currently working on a fix to solve the issue.
Update will be posted as significant progress is made
Workaround: Customers can manually regenerate SSL keys from the Manager
Ongoing actions : Our technical teams are currently working on a fix to solve the issue.
Update will be posted as significant progress is made
Investigating
Start time : 03/07/2024 00:00 UTC
Service impact : Automatic SSL keys regeneration for Let's Encrypt is temporarily unavailable
Workaround: Customers can manually regenerate SSL keys from the Manager
Ongoing actions : Our technical teams are currently working to solve the issue.
Update will be posted as significant progress is made
Service impact : Automatic SSL keys regeneration for Let's Encrypt is temporarily unavailable
Workaround: Customers can manually regenerate SSL keys from the Manager
Ongoing actions : Our technical teams are currently working to solve the issue.
Update will be posted as significant progress is made
This incident affected: Web Hosting || SSL (Let's Encrypt).