We are currently experiencing an incident affecting our Softcall offering.
Please find the details of this incident below : Start time : 13/07/2026 07:00 UTC Impacted Service(s) : Softcall-related components on Public Cloud Instances are experiencing erratic behavior. Customers Impact : Customers may experience intermittent issues or unstable behavior when using services relying on the affected Softcall components. Ongoing Actions : Our teams are investigating the root cause of the issue and working to restore normal service behavior as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 17, 2026 - 12:21 UTC
This incident affects: VoIP || Telephony (Softcall).