Start time : 06/12/2024 14:11 UTC End time : 06/12/2024 15:05 UTC Root cause : Incident caused by a hardware issue.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Dec 06, 2024 - 15:09 UTC
Update
An incident is in progress on our web cloud offer.
Please be aware that it is affecting the availability.
Here is detail for this incident :
Start time : 06/12/2024 14:11 UTC Service impact : Some websites are temporarily unreachable on cluster024 Ongoing actions : Our technical teams are fully mobilized and investigating the issue.
Update will be posted as significant progress is made.
We apologize for the inconvenience and thank you for your understanding.
Posted Dec 06, 2024 - 14:43 UTC
Investigating
We have detected an issue on one of our services. We will update informations when we will have more details.
Posted Dec 06, 2024 - 14:24 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster014).