Start Time : 15/05/2023 13:05 UTC End Time : 15/05/2023 14:00 UTC Service impact : Websites slowness were observed. Root cause : Abnormal network usage. Our technical teams resolved the issue. All impacted services are now operational.
Posted May 15, 2023 - 15:30 UTC
Identified
Root cause : Abnormal network usage Ongoing actions : Our technical teams are currently working on this issue Update will be post as significant progress is made.
Posted May 15, 2023 - 14:54 UTC
Investigating
Start time : 15/05/2023 13:05 UTC Service impact : Websites slowness Ongoing actions : Our technical teams are investigating on this issue. Update will be post as significant progress is made.
Posted May 15, 2023 - 13:23 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster030).