Start time : 01/01/2025 22:55 UTC End time : 01/01/2025 23:10 UTC Root cause : It was due to a disruption on the network Service status: We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Jan 01, 2025 - 23:16 UTC
Identified
The issue has been identified and a fix is being implemented.
Service impact : Some websites hosted on Cluster024 are unreachable
Posted Jan 01, 2025 - 23:13 UTC
Investigating
An incident is in progress on our Web Hosting offer.
Please be aware that this is currently affecting the Functionality.
Here is detail for this incident :
Start time : 01/01/2025 22:55 UTC Service impact : Some websites hosted on Cluster024 are unreachable Ongoing actions : Our technical teams are investigating the issue.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Jan 01, 2025 - 23:12 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster024).